Support Group Services

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Generating leads or prospects can be a very complex and daunting task, whether you are selling direct or through a channel. Not only is competition stiff, the sales cycle can be long and costly.

Our lead generation and management service enables us to generate, recognise, track and follow-up sales leads on your behalf, then turns each customer interaction or 'touch point' into a potential sales closure.

Our contact centre staff and telemarketing teams are trained in all aspects of lead generation and management, applying their specialist selling skills throughout the sales cycle to the point of closing the sale.

Support Group Services employs our in-house developed software, known as Opportunity Watcher to identify leads and sales opportunities. Whether the business activity involves advertising, mining customer database lists, conducting seminars, email blasting, online surveys or other marketing activities, Opportunity Watcher is there to identify a 'call to action' every time.

Throughout the process, our clients are kept fully informed with detailed, real-time reports on the outcomes of and revenue resulting from each campaign.

We design our campaigns to focus on the issues that matter most to your prospects. We know who they are, and how to reach them.

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